Baggage allowance rules and regulations
Checked baggage allowance on charter flights
Type of fare used OPTIMUM 1 PC/ 23 KG. 1 piece 23 kg. Height+Width+Depth 158 cm
There's a 1PC on my ticket. What does that mean?
Piece concept stands for luggage space, the number in front of PC stands for the number of suitcases. Remember that the dimensions of your luggage must not exceed 158 cm in the sum of three measurements: length, width, height. The weight of allowed baggage is 23 kg on the airline's charter flights.
Alcohol and tobacco transportation standards
Egypt
1 liter of spirits/ 2 liters of beer
50 cigars, 250 grams of tobacco, 200 cigarettes.
Thailand
1 liter of spirits
50 cigars, 250 grams of tobacco, 200 cigarettes
China
1,5 liter of spirits
100 cigars, 500 grams of tobacco, 400 cigarettes
Turkey
over 22% - 1 liter / under 22% - 2 liters
50 cigars, 200 grams of tobacco, 200 cigarettes.
Vietnam
over 20% - 1.5 liters/ under 20% - 2 liters/ beer - 3 liters
100 cigars, 500 grams of tobacco, 2 packs of cigarettes.
Fruit packaging
Use tough containers or boxes/baskets to prevent damage to the fruit. You can also use bubble wrap for extra protection. Make sure that the fruit does not touch each other to avoid damage. Fill the voids in the package with soft material (e.g. newspaper or foam rubber). The package should indicate that there is fruit inside and that it is a perishable item. Such fruits as durian and coconut are prohibited for transportation.
Fruit registration
Fruit is only allowed in the baggage compartment. They are not included in the free baggage allowance. Payment and checkout is made at the check-in desk.
Additional luggage
How do I add luggage to an already purchased ticket?
You can do this on the SUNDAY Airlines website.
To do this, go to Additional Services - Additional luggage and select one or two bags of additional luggage up to 23 kg per passenger. Pay for the order by bank card, confirmation of purchase will be sent to your email.
This service is available only if you have an issued air ticket
Where to search?
Simply click on “Additional Services” - “Select a seat on board” section
How do I proceed?
Enter the surname in Latin (example - FAMILIYA)
Passport number with a series (example N12345678)
Flight number, numeric only, example (5237)
Flight departure date (01.01.2025)
How to issue?
Once you have made a booking for a passenger, click on the “Buy Services” button
Select a service
Enter E-mail
Click on the “pay now” button
I did not use the “”Additional luggage“” service. How can I cancel the service and get my money back?
Yes, you can cancel the service and get your money back. To do this, please contact SCAT Airline sales office or e-mail to onr@scat.kz
How do I choose the currency of payment?
Two payment currencies are available on the website:
KZT
RUB
To pay by Kazakhstan bank card, you need to select KZT currency in the upper right corner of the website
To pay by Russian bank card, select RUB currency in the upper right corner of the website
How much does additional luggage cost?
If you have more items than the fare allows, there is a way out: buy an additional piece of luggage.
1 place 23 kg width+height+depth 158 cm
International flights: 30 USD
1 place 23 kg width+height+depth 215 cm
International flights: 35 USD
1 place 32 kg width+height+depth 158 cm
International flights: 40 USD
1 place 32 kg width+height+depth 215 cm
International flights: 45 USD
Baby stroller
How do I drop off my baby stroller at the boarding gate?
A stroller can be handed over and collected at the boarding gate if the stroller was presented at the check-in desk and marked with the appropriate tag.
The passenger may use the stroller before boarding the aircraft. A baby stroller shall be handed over for loading into the baggage compartment immediately before boarding on a mandatory basis. The possibility of using a baby stroller at the airport prior to boarding and receiving it directly at the aircraft upon arrival may be limited by airport security requirements.
How to transport a baby stroller?
If a stroller exceeds the dimensions of hand baggage (55×40×20 cm, weight more than 10 kg) when rolled up, it is carried in the baggage compartment of the aircraft as checked baggage in excess of the established standard without charging a fee. A baby stroller with dimensions exceeding 55×40×20 cm and weighing more than 10 kg must be presented at passenger check-in to be marked with a baggage tag and must be checked in at the check-in counter.
How to transport a baby stroller?
In excess of the established free hand baggage allowance a passenger may carry one folding baby stroller in the cabin free of charge, if its size in a rolled up state, including all its components, corresponds to the dimensions of the hand baggage 55×40×20 cm and its weight does not exceed 10 kg.
Transportation of diving equipment
What is counted as one set of sports equipment?
The dive set contains one piece each of the following equipment:
compressed air tank;
tank straps;
regulator;
measuring device;
mask/knife/flashlight;
an underwater hunting rifle;
wetsuit/pair of fins/pair of shoes and socks/protective vest.
Is there any approval required?
For transportation of baggage with diving equipment a prior approval with the Airline is required.
Only empty tanks with the valve open or removed will be accepted for air transportation. The equipment is packed in a special case.
Is it included in the free baggage allowance.
Diving equipment is included in the free baggage allowance.